Privacy Policy

Information we collect

We may collect information you provide directly, including your name, business name, email address, phone number, role, and details about your business processes or operational needs. We may also collect limited technical information from website activity, such as browser type and pages visited.

How we use information

• Respond to callback requests and business inquiries.
• Conduct and follow up on operations audits, assessments, and consulting engagements.
• Improve our website, services, and internal operating processes.
• Protect the security and reliability of our services and comply with legal obligations.

Calls and conversation information

When you call our business line or request a callback, we may collect information from the conversation to understand your inquiry and prepare an appropriate follow-up. If a call is recorded or transcribed, we will provide any notice required by applicable law. Please do not share highly sensitive personal, financial, health, or regulated information unless we have agreed in writing that it is necessary for the engagement and can be handled appropriately.

How information is shared

We do not sell personal information. We may share information with trusted service providers that help us host our website, collect intake information, manage communications, or deliver our services. Those providers may use information only to perform services on our behalf or as otherwise permitted by law.

Data retention and security

We retain information only for as long as reasonably necessary for the purposes described in this policy, to resolve disputes, and to meet legal or operational requirements. We use reasonable administrative, technical, and organizational safeguards, but no internet-based system can be guaranteed completely secure.

Your choices

You may ask us to update, correct, or delete personal information we hold about you, subject to applicable legal and business-record requirements. You may also opt out of non-essential follow-up communications at any time.

Children's privacy

Our services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy as our business or practices change. The effective date above will be updated when material changes are posted.

Contact us

For privacy questions, contact frank@opsgarageai.com.